Customer Service Representatives Salary in Rocky Mount, NC

BLS Occupational Employment & Wage Statistics • May 2025 • Rocky Mount, NC

Median annual salary $36,040 -15.9% vs national
Median hourly $17.33
10th percentile $26,990
90th percentile $58,350
Employed locally 680
National median $42,830

Compare Customer Service Representatives salary & buying power

Type a city below to see how Rocky Mount, NC stacks up on salary and cost of living.

Full tool →
Customer Service Representatives
in
Rocky Mount, NC
vs

    Salary percentile breakdown

    10th
    $26,990
    25th
    $29,680
    50th (median)
    $36,040
    75th
    $45,100
    90th
    $58,350

    Rocky Mount economic context

    Unemployment rate 4.80% 2024 annual avg • BLS LAUS
    Median household income $57,437 2023 • Census ACS
    Customer Service Representatives salary vs area income 63% Median Customer Service Representatives salary is 37% below the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    San Francisco-Oakland-Fremont, CA $56,400
    Manchester-Nashua, NH $48,620
    Portland-Vancouver-Hillsboro, OR-WA $47,280
    Durham-Chapel Hill, NC $46,260
    Trenton-Princeton, NJ $45,950
    Providence-Warwick, RI-MA $45,710

    Related occupations in Rocky Mount, NC

    OccupationMedian salary
    Office Clerks, General $38,120
    Bookkeeping, Accounting, and Auditing Clerks $41,220
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $39,470
    Shipping, Receiving, and Inventory Clerks $39,520
    First-Line Supervisors of Office and Administrative Support Workers $55,610
    Medical Secretaries and Administrative Assistants $38,120

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Rocky Mount?

    The median hourly wage for Customer Service Representatives in Rocky Mount, NC is $17.33, based on BLS OEWS 2025 data. Top earners (90th percentile) make $27.97 or more per hour.

    Is Rocky Mount above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Rocky Mount, NC is 15.9% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Rocky Mount?

    Entry-level Customer Service Representatives (10th percentile) earn around $26,990 per year in Rocky Mount, NC. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $29,680.