Customer Service Representatives Salary in Watertown, NY

BLS Occupational Employment & Wage Statistics • May 2025 • Watertown-Fort Drum, NY

Median annual salary $39,490 -7.8% vs national
Median hourly $18.98
10th percentile $31,860
90th percentile $55,980
Employed locally 500
National median $42,830

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Customer Service Representatives
in
Watertown, NY
vs

    Salary percentile breakdown

    10th
    $31,860
    25th
    $36,890
    50th (median)
    $39,490
    75th
    $45,760
    90th
    $55,980

    Watertown economic context

    Unemployment rate 4.40% 2024 annual avg • BLS LAUS
    Median household income $64,978 2023 • Census ACS
    Customer Service Representatives salary vs area income 61% Median Customer Service Representatives salary is 39% below the area median household income

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Watertown?

    The median hourly wage for Customer Service Representatives in Watertown, NY is $18.98, based on BLS OEWS 2025 data. Top earners (90th percentile) make $27.57 or more per hour.

    Is Watertown above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Watertown, NY is 7.8% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Watertown?

    Entry-level Customer Service Representatives (10th percentile) earn around $31,860 per year in Watertown, NY. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $36,890.