Customer Service Representatives Salary in North Carolina
BLS OEWS May 2025 • 18 metro areas • North Carolina
Customer Service Representatives in North Carolina earn a median salary of $37,544 per year on average across 18 metro and nonmetro areas, -12.3% vs the national median of $42,830. An estimated 84,170 customer service representatives are employed across North Carolina, with salaries ranging from $32,870 to $46,260 depending on location.
$37,544
Avg median salary in North Carolina
$46,260
Highest paying metro
$32,870
Lowest paying metro
84,170
Employed in North Carolina
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Customer Service Representatives
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Customer Service Representatives salaries by city in North Carolina
| Metro area | Median salary | 25th pct | 75th pct | Employed |
|---|---|---|---|---|
| Durham, NC | $46,260 | $36,520 | $51,360 | 5,230 |
| Charlotte, NC-SC | $44,480 | $36,450 | $48,810 | 27,730 |
| Raleigh, NC | $41,020 | $34,820 | $49,200 | 14,770 |
| Greensboro, NC | $40,760 | $34,670 | $50,280 | 7,290 |
| Burlington, NC | $39,450 | $34,110 | $47,490 | 1,450 |
| Hickory, NC | $37,480 | $30,950 | $46,760 | 2,320 |
| Winston, NC | $37,140 | $32,040 | $45,280 | 4,060 |
| Asheville, NC | $37,050 | $32,700 | $46,350 | 2,380 |
| Western North Carolina | $36,880 | $29,340 | $44,630 | 3,580 |
| Wilmington, NC | $36,860 | $31,590 | $44,950 | 2,830 |
| Greenville, NC | $36,420 | $29,060 | $42,030 | 1,570 |
| Rocky Mount, NC | $36,040 | $29,680 | $45,100 | 680 |
| Pinehurst, NC | $35,680 | $29,320 | $43,830 | 440 |
| Eastern North Carolina | $35,100 | $28,890 | $41,990 | 3,320 |
| Central North Carolina | $34,800 | $28,280 | $43,610 | 2,740 |
| Fayetteville, NC | $34,510 | $28,860 | $42,520 | 1,820 |
| Goldsboro, NC | $33,000 | $27,170 | $40,710 | 710 |
| Jacksonville, NC | $32,870 | $27,990 | $37,610 | 1,250 |