Customer Service Representatives Salary in Pocatello, ID

BLS Occupational Employment & Wage Statistics • May 2025 • Pocatello, ID

Median annual salary $36,520 -14.7% vs national
Median hourly $17.56
10th percentile $27,160
90th percentile $57,760
Employed locally 1,130
National median $42,830

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Customer Service Representatives
in
Pocatello, ID
vs

    Salary percentile breakdown

    10th
    $27,160
    25th
    $29,560
    50th (median)
    $36,520
    75th
    $44,470
    90th
    $57,760

    Pocatello economic context

    Unemployment rate 4.00% 2024 annual avg • BLS LAUS
    Median household income $64,080 2023 • Census ACS
    Customer Service Representatives salary vs area income 57% Median Customer Service Representatives salary is 43% below the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    Midland, MI $49,930
    Boston-Cambridge-Newton, MA-NH $49,060
    Bridgeport-Stamford-Danbury, CT $48,550
    Providence-Warwick, RI-MA $45,710
    Riverside-San Bernardino-Ontario, CA $45,390
    Cedar Rapids, IA $44,650

    Related occupations in Pocatello, ID

    OccupationMedian salary
    First-Line Supervisors of Office and Administrative Support Workers $56,610
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $38,890
    Bookkeeping, Accounting, and Auditing Clerks $42,990
    Receptionists and Information Clerks $34,460
    Tellers $36,990
    Shipping, Receiving, and Inventory Clerks $38,810

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Pocatello?

    The median hourly wage for Customer Service Representatives in Pocatello, ID is $17.56, based on BLS OEWS 2025 data. Top earners (90th percentile) make $28.84 or more per hour.

    Is Pocatello above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Pocatello, ID is 14.7% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Pocatello?

    Entry-level Customer Service Representatives (10th percentile) earn around $27,160 per year in Pocatello, ID. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $29,560.