Customer Service Representatives Salary in Ponce, PR

BLS Occupational Employment & Wage Statistics • May 2025 • Ponce, PR

Median annual salary $24,690 -42.4% vs national
Median hourly $11.87
10th percentile $19,760
90th percentile $36,280
Employed locally 880
National median $42,830

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Customer Service Representatives
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Ponce, PR
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    Salary percentile breakdown

    10th
    $19,760
    25th
    $21,010
    50th (median)
    $24,690
    75th
    $30,140
    90th
    $36,280

    Ponce economic context

    Unemployment rate 0.00% 0 annual avg • BLS LAUS
    Median household income $20,646 2023 • Census ACS
    Customer Service Representatives salary vs area income 120% Median Customer Service Representatives salary is 20% above the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    Trenton-Princeton, NJ $45,950
    Providence-Warwick, RI-MA $45,710
    Springfield, MA $45,410
    Colorado Springs, CO $45,010
    Eugene-Springfield, OR $43,670
    Atlanta-Sandy Springs-Roswell, GA $42,320

    Related occupations in Ponce, PR

    OccupationMedian salary
    Office Clerks, General $21,100
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $23,430
    First-Line Supervisors of Office and Administrative Support Workers $36,500
    Medical Secretaries and Administrative Assistants $20,260
    Billing and Posting Clerks $23,000
    Executive Secretaries and Executive Administrative Assistants $30,700

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Ponce?

    The median hourly wage for Customer Service Representatives in Ponce, PR is $11.87, based on BLS OEWS 2025 data. Top earners (90th percentile) make $17.29 or more per hour.

    Is Ponce above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Ponce, PR is 42.4% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Ponce?

    Entry-level Customer Service Representatives (10th percentile) earn around $19,760 per year in Ponce, PR. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $21,010.