Customer Service Representatives Salary in Bloomington, IL

BLS Occupational Employment & Wage Statistics • May 2025 • Bloomington, IL

Median annual salary $41,530 -3% vs national
Median hourly $19.97
10th percentile $29,310
90th percentile $57,240
Employed locally 1,420
National median $42,830

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Customer Service Representatives
in
Bloomington, IL
vs

    Salary percentile breakdown

    10th
    $29,310
    25th
    $36,070
    50th (median)
    $41,530
    75th
    $45,020
    90th
    $57,240

    Bloomington economic context

    Unemployment rate 3.90% 2024 annual avg • BLS LAUS
    Median household income $78,329 2023 • Census ACS
    Customer Service Representatives salary vs area income 53% Median Customer Service Representatives salary is 47% below the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    Sacramento-Roseville-Folsom, CA $47,750
    Portland-Vancouver-Hillsboro, OR-WA $47,280
    Santa Cruz-Watsonville, CA $47,240
    Milwaukee-Waukesha, WI $47,180
    Durham-Chapel Hill, NC $46,260
    Chicago-Naperville-Elgin, IL-IN $45,820

    Related occupations in Bloomington, IL

    OccupationMedian salary
    Office Clerks, General $40,230
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $48,060
    Insurance Claims and Policy Processing Clerks $46,710
    Bookkeeping, Accounting, and Auditing Clerks $45,480
    Receptionists and Information Clerks $35,290
    First-Line Supervisors of Office and Administrative Support Workers $63,500

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Bloomington?

    The median hourly wage for Customer Service Representatives in Bloomington, IL is $19.97, based on BLS OEWS 2025 data. Top earners (90th percentile) make $27.72 or more per hour.

    Is Bloomington above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Bloomington, IL is 3% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Bloomington?

    Entry-level Customer Service Representatives (10th percentile) earn around $29,310 per year in Bloomington, IL. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $36,070.