Customer Service Representatives Salary in Peoria, IL

BLS Occupational Employment & Wage Statistics • May 2025 • Peoria, IL

Median annual salary $40,570 -5.3% vs national
Median hourly $19.51
10th percentile $29,410
90th percentile $64,000
Employed locally 2,320
National median $42,830

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Customer Service Representatives
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Peoria, IL
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    Salary percentile breakdown

    10th
    $29,410
    25th
    $34,490
    50th (median)
    $40,570
    75th
    $48,060
    90th
    $64,000

    Peoria economic context

    Unemployment rate 4.90% 2024 annual avg • BLS LAUS
    Median household income $70,872 2023 • Census ACS
    Customer Service Representatives salary vs area income 57% Median Customer Service Representatives salary is 43% below the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    Sacramento-Roseville-Folsom, CA $47,750
    Portland-Vancouver-Hillsboro, OR-WA $47,280
    Santa Cruz-Watsonville, CA $47,240
    Milwaukee-Waukesha, WI $47,180
    Durham-Chapel Hill, NC $46,260
    Chicago-Naperville-Elgin, IL-IN $45,820

    Related occupations in Peoria, IL

    OccupationMedian salary
    Office Clerks, General $39,520
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $45,520
    Bookkeeping, Accounting, and Auditing Clerks $46,920
    Receptionists and Information Clerks $35,190
    First-Line Supervisors of Office and Administrative Support Workers $63,020
    Medical Secretaries and Administrative Assistants $42,680

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Peoria?

    The median hourly wage for Customer Service Representatives in Peoria, IL is $19.51, based on BLS OEWS 2025 data. Top earners (90th percentile) make $30.90 or more per hour.

    Is Peoria above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Peoria, IL is 5.3% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Peoria?

    Entry-level Customer Service Representatives (10th percentile) earn around $29,410 per year in Peoria, IL. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $34,490.