Customer Service Representatives Salary in Illinois
BLS OEWS May 2025 • 12 metro areas • Illinois
Customer Service Representatives in Illinois earn a median salary of $40,250 per year on average across 12 metro and nonmetro areas, -6% vs the national median of $42,830. An estimated 98,780 customer service representatives are employed across Illinois, with salaries ranging from $38,160 to $45,820 depending on location.
$40,250
Avg median salary in Illinois
$45,820
Highest paying metro
$38,160
Lowest paying metro
98,780
Employed in Illinois
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Customer Service Representatives
inCustomer Service Representatives salaries by city in Illinois
| Metro area | Median salary | 25th pct | 75th pct | Employed |
|---|---|---|---|---|
| Chicago, IL-IN | $45,820 | $37,820 | $56,180 | 81,630 |
| Bloomington, IL | $41,530 | $36,070 | $45,020 | 1,420 |
| Rockford, IL | $40,840 | $35,320 | $50,260 | 2,270 |
| Kankakee, IL | $40,610 | $34,480 | $47,730 | 530 |
| Peoria, IL | $40,570 | $34,490 | $48,060 | 2,320 |
| West Central Illinois | $40,290 | $35,270 | $48,100 | 2,190 |
| Northwest Illinois | $40,000 | $34,460 | $47,340 | 1,450 |
| Champaign, IL | $39,330 | $35,350 | $48,060 | 1,510 |
| Decatur, IL | $39,140 | $35,110 | $47,830 | 460 |
| South Illinois | $38,430 | $34,890 | $47,480 | 1,460 |
| East Central Illinois | $38,280 | $33,060 | $47,360 | 2,130 |
| Springfield, IL | $38,160 | $34,350 | $46,040 | 1,410 |