Customer Service Representatives Salary in Pennsylvania

BLS OEWS May 2025 • 20 metro areas • Pennsylvania

Customer Service Representatives in Pennsylvania earn a median salary of $38,813 per year on average across 20 metro and nonmetro areas, -9.4% vs the national median of $42,830. An estimated 105,010 customer service representatives are employed across Pennsylvania, with salaries ranging from $34,330 to $45,280 depending on location.

$38,813 Avg median salary in Pennsylvania
$45,280 Highest paying metro
$34,330 Lowest paying metro
105,010 Employed in Pennsylvania

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      Customer Service Representatives salaries by city in Pennsylvania

      Metro areaMedian salary25th pct75th pctEmployed
      Philadelphia, PA-NJ-DE-MD$45,280$36,480$56,66047,010
      Lancaster, PA$42,960$34,990$50,5104,010
      Pittsburgh, PA$41,300$35,880$49,31020,240
      Allentown, PA-NJ$40,560$35,390$49,3505,450
      Harrisburg, PA$40,170$35,370$48,3005,600
      Reading, PA$39,680$35,480$49,2602,700
      York, PA$39,510$35,190$48,2002,500
      Gettysburg, PA$39,170$32,830$47,770370
      Central Pennsylvania$38,890$33,330$47,0602,160
      Scranton, PA$38,820$33,730$47,5203,830
      Erie, PA$38,700$33,820$48,0501,750
      Northwestern Pennsylvania$38,050$33,780$46,6501,720
      Southwestern Pennsylvania$37,860$33,110$46,1101,710
      Lebanon, PA$37,810$31,510$45,860630
      Northeastern Pennsylvania$37,710$33,460$46,2201,410
      Chambersburg, PA$37,550$33,680$47,090700
      State College, PA$36,800$30,650$48,910900
      Altoona, PA$35,940$31,480$44,740750
      Williamsport, PA$35,170$31,840$43,100980
      Johnstown, PA$34,330$29,640$41,390590

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