Customer Service Representatives Salary in Pennsylvania
BLS OEWS May 2025 • 20 metro areas • Pennsylvania
Customer Service Representatives in Pennsylvania earn a median salary of $38,813 per year on average across 20 metro and nonmetro areas, -9.4% vs the national median of $42,830. An estimated 105,010 customer service representatives are employed across Pennsylvania, with salaries ranging from $34,330 to $45,280 depending on location.
$38,813
Avg median salary in Pennsylvania
$45,280
Highest paying metro
$34,330
Lowest paying metro
105,010
Employed in Pennsylvania
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Customer Service Representatives
inCustomer Service Representatives salaries by city in Pennsylvania
| Metro area | Median salary | 25th pct | 75th pct | Employed |
|---|---|---|---|---|
| Philadelphia, PA-NJ-DE-MD | $45,280 | $36,480 | $56,660 | 47,010 |
| Lancaster, PA | $42,960 | $34,990 | $50,510 | 4,010 |
| Pittsburgh, PA | $41,300 | $35,880 | $49,310 | 20,240 |
| Allentown, PA-NJ | $40,560 | $35,390 | $49,350 | 5,450 |
| Harrisburg, PA | $40,170 | $35,370 | $48,300 | 5,600 |
| Reading, PA | $39,680 | $35,480 | $49,260 | 2,700 |
| York, PA | $39,510 | $35,190 | $48,200 | 2,500 |
| Gettysburg, PA | $39,170 | $32,830 | $47,770 | 370 |
| Central Pennsylvania | $38,890 | $33,330 | $47,060 | 2,160 |
| Scranton, PA | $38,820 | $33,730 | $47,520 | 3,830 |
| Erie, PA | $38,700 | $33,820 | $48,050 | 1,750 |
| Northwestern Pennsylvania | $38,050 | $33,780 | $46,650 | 1,720 |
| Southwestern Pennsylvania | $37,860 | $33,110 | $46,110 | 1,710 |
| Lebanon, PA | $37,810 | $31,510 | $45,860 | 630 |
| Northeastern Pennsylvania | $37,710 | $33,460 | $46,220 | 1,410 |
| Chambersburg, PA | $37,550 | $33,680 | $47,090 | 700 |
| State College, PA | $36,800 | $30,650 | $48,910 | 900 |
| Altoona, PA | $35,940 | $31,480 | $44,740 | 750 |
| Williamsport, PA | $35,170 | $31,840 | $43,100 | 980 |
| Johnstown, PA | $34,330 | $29,640 | $41,390 | 590 |